Stone & Coin Support
For Stone & Coin Worth AI (a WorthScan AI app) support, contact:
What we can help with
- Stone Scanner: scan problems, photo quality, and questions about stone, mineral, or crystal results.
- Coin Scanner: front/back photo problems, coin identification, condition, collector significance, or classification questions.
- Plans and allowances: total scan credits, Coin allowance, subscriptions, Scan Packs, and restoring purchases.
- Account and app: sign-in, My Finds, privacy, account/data deletion, and other technical problems.
A Coin scan uses one total scan and one Coin allowance. A Stone scan uses one total scan. Scan Packs add total scans but do not add Coin allowance.
stoneworthai.support@gmail.com
To delete your account or request data deletion, see the Delete Account & Data page.
Please include
- App name
- Issue description
- Device type
- Account email used in app, if relevant
Including these details helps us respond more quickly and accurately.